IT Technician

IT Technician

Overview:
The Altoona Water Authority is seeking a motivated individual for the position of IT Technician. This role offers an excellent opportunity to start your career in the public sector, focusing on water and wastewater operations.

Responsibilities:

• Assists in the planning, design, development of new applications and enhancements to existing applications.
• Completes computer service by installation or upgrade/design of computer hardware and software.
• Conducts research on hardware and/or software products to justify recommendations and to support purchasing efforts.
• Creates and/or modifies computer programs by reviewing input data and output requirements for plant computers and remote terminal units (RTU’s).
• Ensures compatibility and interoperability of in-house computing systems.
• Assist to ensures efficient operation of instrumentation, control and/or electro-mechanical equipment.
• Troubleshoot and maintain radio telemetry systems.
• Maintains informational management support by completing specified records, logs and/or reports.
• Independently procures components or materials by utilizing procedures.
• Provides orientation and training to end users for all modified and new systems.
• Reviews and analyses the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Maintains, upgrades or modifies existing and/or project related physical security system elements such as Servers, cameras, door access and reporting.

Qualifications:

• Two (2) year degree in digital electronics, electro-mechanical engineering technology, computer science, information science, management information systems (MIS) or other related field.
• On the job experience in maintaining various types of information systems, Server administration, Installation of Network Equipment and Design & Implementation is required.
• Valid motor vehicle operator’s license issued by the Commonwealth of Pennsylvania.

Skills and Abilities:

• Communicate orally and in written form, duties and instructions with supervisors and subordinates.
• Communicate ideas in both technical and user-friendly language.
• Complete arithmetical calculations involving fractions, decimals & percentages.
• Conduct research into systems issues and products as required.
• Demonstrate analytical and creative problem-solving skills.
• Diagnose malfunctions in various systems and complete corrective measures.
• Effectively prioritize and execute tasks in a high-pressure environment.
• Increase job knowledge by attending conferences, seminars and workshops.
• Interpret technical manuals, drawings, specifications, layouts, blueprints and schematics.
• Maintain effective working relations with supervisors, associates and the general public.
• Oversee the design, development, and implementation of software and hardware solutions, systems or products

Benefits:

• Competitive salary beginning at $56,000 annually and benefits package.
• Opportunities for career advancement and training.
• Collaborative work environment with supportive team members.

Application Process:
Interested candidates should complete an application at www.altoonawater.gov.

AWA is an Equal Opportunity Employer.